Frequently Asked Questions
You’ll find many answers to your questions on this page.
Municipal Taxes, Finance & Administration
When do I have to pay my taxes?
For 2025, the municipal tax payment due dates are April 1, June 1, August 1 and October 1.
When will I receive my tax bill?
Tax bills are usually sent out at the end of February.
What types of payment are accepted at Town Hall?
We accept cheques, debit card payments and cash. We do not accept Interac transfers or credit card payments.
Does the municipality have lots for sale?
For a list of lots available for sale by the municipality, visit this page.
How do I proceed to make a purchase offer on a lot sold by the municipality?
To find out how to make an offer to purchase a municipal lot, consult this page.
Are there any current job opportunities in the municipality?
To find out if there are any jobs available in the municipality, or to submit an unsolicited application, visit this page.
Where can I find information on the municipal budget?
All information on the municipal budget can be found on this page.
I’ve moved, how do I change my address?
Send your new address to [email protected], and attach proof of ID, or go to Town Hall. Identification required.
Environment, Waste Collection, Animal Control
What is the garbage, recycling and compost collection schedule?
You’ll find the collection schedule here.
My blue/brown/green bin is broken. How can I replace it?
To replace a broken bin, contact the municipal workshop at 819-242-8762 #3120. If you don’t have a bin, you can buy one at Town Hall.
Where can I take my construction waste?
You can take your construction waste to the ecocentre.
I have a new dog. Will I need a tag?
Yes, you must obtain a tag from the SPCA Laurentides-Labelle.
Where do I call to report a stray dog or cat?
You must report a stray pet to the SPCA Laurentides-Labelle.
I live on the shore of a waterway. Can I modify my lot? Can I mow my lawn all the way to the edge?
Owners of waterfront properties must respect a 15-meter waterfront strip. For more information, visit this page.
Urban Planning
I want to build a shed. Do I need a permit
Yes, for more information and to request a permit on-line, visit this page.
How do I know if my house is in a flood zone?
The Quebec government is introducing changes to its flood zone regulations. For information about your property, contact us.
When can I set up a temporary winter car shelter (Tempo)?
Temporary car shelters are authorized from October 1 to April 1. Only one shelter per property is allowed, and it must be placed on a parking lot.
When must I remove my temporary car shelter (Tempo) at the end of winter?
You must remove your temporary car shelter no later than April 1st.
Can I park a trailer on my property?
You can store an unoccupied trailer on your property. For other uses, please contact us.
What’s the schedule for emptying septic tanks?
We publish the schedule each March or April on our website and social media channels. Septic tank emptying begins in May.
Can I rent out my cottage or residence on a short-term basis?
Contact the urban planning department to determine whether your residence is in a zone allowing short-term rentals.
How can I get information on the size of my lot and its municipal assessment?
Consult the property assessment section on the MRC website.
How can I get information on my neighbor’s property?
Consult the property assessment section on the MRC website.
Public Works and Road Maintenance
How do I report a pothole?
Use the Voilà application or send an email to [email protected].
Cultural and Recreational Activities
What are the library hours?
Visit our library page for information on opening hours and services.
What’s the schedule for recreational activities?
You can see the schedule of our activities and register here.
Is there boat access to the Ottawa River?
Yes, please contact us at 819-242-8762 for details.
Is there a skating rink?
Our skating rink is in Parc Paul-Bougie, at 414 Rue Principale. When conditions are favourable, it’s open every day from 10 a.m. to 10 p.m.
Is there a municipal hall I can rent for a private event?
Our hall at the Paul-Bougie centre is available for rental. For more information, visit this page.
What outdoor activities can I enjoy in the municipality?
There are many activities available in our region. The beach at Camping des chutes de la Rouge is accessible free of charge to our residents. A boat launching ramp that leads to the Ottawa River is available for recreational boaters. A number of businesses also offer rafting, canoeing and kayaking activities. Snowshoeing, hiking, hunting and fishing are also popular activities in our municipality.
Town Council
When are council meetings held?
View the calendar of council meetings.
Can I attend council meetings?
Yes, all meetings are open to the public.
Can I ask questions during the meetings?
Yes, there is a question period at each meeting.
Community Assistance
Is there community food assistance in the municipality?
Several organizations offer food assistance in the region, including the Réseau de dépannage alimentaire de l’ouest d’Argenteuil and Café Partage. See this page for details.
I’d like to volunteer. Who can I contact?
Contact the Community Life Department at 819-242-8762 #3123 or send an e-mail to [email protected].
Public Safety
In the event of a natural disaster, which emergency shelters are available?
In emergency situations, the municipality uses the Avoca and Campbell community centres. All information will be published on our website and Facebook page.
Am I allowed to light a campfire outside?
Campfires (or bonfires) are permitted under certain conditions. You will need to obtain a permit from the fire department.
General Information
What are the Town Hall opening hours?
Town Hall is open Monday to Thursday, 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m., and Friday, 8:30 a.m. to 1 p.m.
Other
I live on a private road. Who is responsible for its maintenance?
For information on the maintenance of private roads, consult this page.
How do I make a complaint to the municipality?
Contact [email protected]