Hispanic senior woman using laptop at dining table and smiling as she hears good news on smart phone.
Accueil Citizen Services Public Works Voilà Application and Complaints

Voilà Application and Complaints

Reporting a non-urgent problem in your municipality

The Voilà application allows citizens to notify the municipality of non-urgent problems, such as potholes or broken lampposts. This allows citizens to get involved in helping solve problems within their neighborhoods.

How do I report a problem?

Locate it. Use the geolocation feature on the map or write down the street address near the problem.

Take a photo. Select the nature of the problem from a predefined list, add a description and take a photo.

Send it in. Voilà sends your request to the municipality for you!

Your cell phone becomes a powerful tool for instant communication with your municipality.

The more reports, the more notifications the municipality will receive.

It’s simple, useful and social.