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Report a non-emergency problem in your municipality

To report potholes, broken street lamps or graffiti and get them repaired, use the Voilà! application for all non-emergency problems in your municipality. Voilà! enables residents to be involved in addressing problems in their neighbourhood.

Voilà! is only as good as its users. The more it is used to report the same problem, the more likely the municipality is to be quickly informed and able to take the necessary measures to repair it.

What is Voilà!?

The Voilà! application is a way for residents to directly contact their municipality to report non-emergency problems.

  • Your mobile device becomes a way to communicate instantaneously with your municipality.
  • The more reports there are, the more notifications the municipality will receive.
  • Simple, useful and social.

How do you report a problem?

Identify its location. Pinpoint it on the map by geolocation, or enter the civic address closest to the problem.
Take a photo of it. Select the nature of the problem from preset list, add a description, and take a photo.
Send it. Voilà! sends your request to your municipality for you!